Privacy Policy

Welcome to M&S Online Store ("we", "our", "us"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website at https://msonlinestore.org/

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services.

a. Personal Information

We may collect the following personal information:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed via secure third-party providers)

  • Account login credentials (if applicable)

b. Non-Personal Information

This includes:

  • Browser type

  • IP address

  • Device information

  • Pages viewed

  • Time spent on our site

We may also use cookies and similar tracking technologies. Please refer to our [Cookie Policy] (if applicable) for more details.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate order updates and promotions

  • Improve our website and services

  • Comply with legal obligations

  • Prevent fraud and enhance security

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with third parties in the following situations:

  • Service Providers: For payment processing, shipping, email communication, and website analytics.

  • Legal Compliance: If required by law, court order, or government request.

  • Business Transfers: In connection with a merger, sale, or acquisition.

All third-party services are required to maintain the confidentiality and security of your information.

4. Data Security

We take reasonable steps to protect your personal data using:

  • SSL encryption

  • Secure payment gateways

  • Access control systems

However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

If you are a resident of certain U.S. states, you may have specific privacy rights, including:

  • The right to access your personal data

  • The right to request correction or deletion

  • The right to opt out of certain data uses (e.g., marketing)

To exercise these rights, please contact us at: contact@msonlinestore.org

6. Children's Privacy

We do not knowingly collect or solicit personal information from children under 13 years of age. If you believe that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies before providing any information.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. When we do, we will revise the “Effective Date” at the top. Continued use of the site after changes constitutes acceptance of the updated policy.